Cookie Policy

This “Cookie Policy” (this “Policy”) explains how and why Ritter Sport Chocolate UK Ltd of Pinnacle 67 Albion Street, 18th Floor, Leeds, England, LS1 5AA (also referred to as “Ritter Sport UK”, “we”, “our” and “us”) will use different types of cookies and other similar technologies on any websites (including our website at https://ritter-sport.co.uk ) or apps (together the “Site”) that we own or control.

If you don’t wish to accept cookies from us, please see the “How you can control or opt out of cookies” section below, with the understanding that should you refuse certain cookies, we may be unable to provide you with some of your desired content and services.

Updates

We keep this policy under regular review and may update it at any time. Please take a look at the “Last Updated” section at the bottom of this Policy to see when it was last changed. Any changes in this Policy will become effective when we make the revised Policy available on or through the Site. We also encourage you to check this Policy on a regular basis.  We will notify you of any changes (including when they will take effect) if we are required to do so by data protection or ePrivacy laws.

What is a cookie?

A cookie is a small piece of data that a website stores on your device when you visit, typically containing information about the website itself, a unique identifier that allows the site to recognise your web browser when you return, additional data that serves the purpose of the cookie, and the lifespan of the cookie itself.

Cookies are used to enable certain features (eg. logging in), to track site usage (eg. analytics), to store your user settings (eg. timezone, notification preferences), and to personalise your content (eg. advertising, language).

Cookies set by the website you are visiting are normally referred to as “first-party cookies”, and typically only track your activity on that particular site. Cookies set by other sites and companies (ie. third parties) are called “third-party cookies”, and can be used to track you on other websites that use the same third-party service.

When you visit our Site, one or more cookies are generated and deployed with your consent (if required).

IP  addresses and other online identifiers which are involved in this will be your ‘personal data’ (please see the https://www.ritter-sport.co.uk/privacy-policy/ for details of what constitutes personal data – this term has the same meaning as ‘personal information’), and our processing of such personal data will be subject to relevant data protection laws and you should review our https://www.ritter-sport.co.uk/privacy-policy/ for details of your rights in relation to your personal data and how to exercise them.

In addition, we will combine the information we collect by cookies with personal data that we have collected from you (not limited to IP addresses) in order to learn more about how you use the Site and to improve the Site.

For more comprehensive information on what a cookie is and how it is used, we recommend www.aboutcookies.org and www.allaboutcookies.org as helpful resources.

Types of cookies and how we use them

Two types of cookies will be used on the Site – “session cookies” and “persistent cookies”. Session cookies are temporary cookies that remain on your device until you leave the Site. A persistent cookie remains on your device for much longer or until you manually delete it (how long the cookie remains on your device will depend on the duration or “lifetime” of the specific cookie and your browser settings).

We have grouped our cookies into the following categories, to make it easier for you to understand why we use them:

Essential cookies

Essential cookies are crucial to your experience of the Site, enabling core features like user logins, account management, shopping carts and payment processing. Examples include remembering previous actions (e.g. entered text) when navigating back to a page in the same session. These cookies prevent crashes, display information, fix bugs and ensure the security of our Site. Without these cookies, some functions of the website cannot be provided. These cookies do not identify you as an individual. If you do not accept these cookies, it may affect the performance of our Site. We use essential cookies to enable certain functions on our the Site as set out in the Cookies Table below.

Performance cookies

Performance cookies are used in the tracking of how you use a website during your visit, about the areas visited, the time spent on the Site and any issues encountered, such as error messages. They help us improve the performance of our Site, alert us to any concerns and more.. Typically, the information we collect from you with these cookies includes geographic, demographic and behavioral data, but is not used to identify you as an individual. The information we collect is anonymously aggregated with information tracked across all Site users, to help us understand visitor usage patterns, identify and diagnose problems or errors their users may encounter, and make better strategic decisions in improving their audience’s overall website experience. We use performance cookies on our Site as set out in the Cookies Table below..

Functionality cookies

Functionality cookies are used in collecting information about your device and any settings you may configure on our Site (like language and timezone settings). With this information, we can provide you with customised, enhanced or optimised content and services. They help us to remember your account, settings and preferences, this means we can remember the language you prefer, the level of privacy you require and each of your previous actions on the website. We use functionality cookies for selected features on our Site as set out in the Cookies Table below.

Targeting/advertising cookies

Targeting/advertising cookies are used in determining what promotional content is more relevant and appropriate to you and your interests. We will use this information to make our Site and the advertising displayed on it more relevant to your interests. We will also share this information with third parties for this purpose. These cookies are used to drive online advertising that is relevant to you by building up a picture of what you are interested in from your use of the internet. The cookies can limit the number of times you see an advert and help to measure the effectiveness of any advertising. This helps us improve the effectiveness of our campaigns and the quality of content presented to you. Targeting/advertising cookies set by third-parties may also be used to track you on other websites that use the same third-party service. We use targeting/advertising cookies on our Site as set out in the Cookies Table below.

Third-party cookies on our site

We employ third-party companies and individuals to provide content on our websites—for example, analytics providers and content partners. We grant these third parties access to selected information to perform specific tasks on our behalf. They may also set third-party cookies placed on our Site in order to deliver the services they are providing. Third-party cookies can be used to track you on other websites that use the same third-party service.

Our third-party privacy promise

We review the privacy policies of all our third-party providers before enlisting their services to ensure their practices align with ours. We will never knowingly include third-party services that compromise or violate the privacy of our users.

Cookies Table

The table below summarizes the different types of cookie we use on the Site, together with their respective purpose and duration (i.e. how long each cookie will remain on your device):

Name of Cookie

What this cookie does and its source

How long does the cookie stay on my device?

Type of Cookie

uvc

This cookie is set by addthis.com to determine the usage of Addthis.com service on the Site.

AddThis enables us as marketers to develop more personal and effective relationships with you as our current and future customers.

We work with AddThis’ sophisticated Audience Intelligence (Ai) platform to discover audience insights and inform campaign strategies.

This is a link to the AddThis website for your reference: https://www.addthis.com/about/

1 year

Performance

__atuvs

This cookie is set by Addthis to make sure you see the updated count if you share a page and return to it before our share count cache is updated.

30 minutes

Functionality

__atuvc

This cookie is set by Addthis to make sure you see the updated count if you share a page and return to it before our share count cache is updated.

1 year

Functionality

loc

This cookie is set by Addthis. This is a geolocation cookie to understand where the users sharing the information from the Site are located.

1 year

Advertising

__qca

This cookie is associated with Quantcast and is used for collecting anonymized data to analyze log data from different websites to create reports that enables us as website owners and third party advertisers to provide advertising for the appropriate audience segments visiting our site.

1 year

Advertising

mc

This cookie is associated with Quantserve to track anonymously how a user interact with the website.

1 year

Advertising

How you can control or opt out of cookies

If you do not wish to accept cookies from us, you can instruct your browser to refuse cookies from our website. Most browsers are configured to accept cookies by default, but you can update these settings to either refuse cookies altogether, or to notify you when a website is trying to set or update a cookie.

Please note that it is only the Performance and Targeting/Advertising cookies which require a consent.  Necessary cookies and Functionality cookies will continue to operate without your consent unless you disable or block them.

You can withdraw your consent at any time in relation to the Performance or Targeting/Advertising cookies (see our https://www.ritter-sport.co.uk/privacy-policy/).  In practice for these cookies this means deleting them through your device or web browser.

If you browse websites from multiple devices, you may need to update your settings on each individual device.

Although some cookies can be blocked with little impact on your experience of a website, blocking all cookies may mean you are unable to access certain features and content across our Site.

Contacting us

If you have any questions about our Site and its use of cookies, please contact us by email at r.cairney@ritter-sport.co.uk or by writing to us at Ritter Sport Chocolate UK Ltd, 67 Albion Street,18th Floor Pinnacle, Leeds, West Yorkshire, LS1 5AA. Please include your reply address when you write to us. 

Last Updated: October 2019